NOTE: OUR INVENTORY AND PRICING ARE UP TO DATE!
Privacy Policy
Tropic Sauna (“Tropic Sauna,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, request a quote, or purchase products from us.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
– Full name
– Email address
– Phone number
– Billing address
– Shipping or delivery address
– Payment and transaction information
– Information submitted through contact or quote forms
– Details about products you purchase or inquire about
– Communications you have with us
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and website usage information.
2. How We Use Your Information
We use information we collect to:
– Process and fulfill orders
– Process payments
– Provide quotes and product information
– Arrange shipping or delivery
– Communicate with customers
– Respond to questions and customer-service requests
– Improve our website and services
– Prevent fraud and unauthorized activity
– Comply with applicable laws and legal requirements
– Send promotional communications when permitted by law and when appropriate consent has been provided
3. Payment Information
Payments may be processed through secure third-party payment processors. Tropic Sauna does not intentionally store complete credit or debit card information on its own systems when payment processing is handled by a third-party provider.
Payment providers may have their own privacy policies governing how they process payment information.
4. Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the website, understand website traffic, remember preferences, and improve our services.
You may control or disable cookies through your web browser settings. Certain website functions may not work properly if cookies are disabled.
5. Sharing of Information
Tropic Sauna does not sell or rent customer personal information.
We may share information with trusted service providers when reasonably necessary to operate our business, including payment processors, shipping and delivery providers, website hosting providers, technology providers, and customer-service providers.
We may also disclose information when required by law or when reasonably necessary to protect our business, customers, website, or legal rights.
6. Marketing Communications
If you voluntarily provide your contact information and consent where required, we may send you information about products, promotions, special offers, or services.
You may unsubscribe from promotional emails at any time by following the unsubscribe instructions in the message or contacting us directly.
7. Information Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
Customers should only submit sensitive information through secure portions of our website. Google specifically requires merchants to handle customer information responsibly and securely.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our products and services, process transactions, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.
9. Your Privacy Choices
Depending on applicable law, you may request to:
– Access personal information we maintain about you
– Correct inaccurate information
– Request deletion of certain information
– Opt out of promotional communications
To make a privacy request, contact us using the information below.
10. Children’s Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
11. Third-Party Websites
Our website may contain links to third-party websites or services. Tropic Sauna is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Business Name: Tropic Sauna
Phone:
Text:
Email: sales@tropicsauna.com
Website: https://tropicsauna.com/
Address: 11110 E Empire Ave, Spokane, WA 99206
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM PST
Response Time: 24 hours
Phone:
Text:
Email: sales@tropicsauna.com
Website: https://tropicsauna.com/
Address: 11110 E Empire Ave, Spokane, WA 99206
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM PST
Response Time: 24 hours