NOTE: OUR INVENTORY AND PRICING ARE UP TO DATE!
Payment Policy
Tropic Sauna offers secure payment options for purchase made through our website. This Payment Policy explains how payments are processed and when orders are considered confirmed.
Accepted Payment Methods
We may accept the following payment methods:
- Credit and debit cards
- Wire Transfer. we accept direct bank wire transfers. Please contact our sales department at sales@tropicsauna.com to receive wiring instructions.
Available payment methods will be displayed during checkout.
Payment Authorization
Payment must be successfully authorized before an order can be processed and shipped. Your order is not considered confirmed until payment has been received or successfully authorized.
Pricing
All prices displayed on our website are listed in U.S. dollars (USD) unless otherwise stated.
Tropic Sauna reserves the right to correct pricing, product, or promotional errors. If an error affects an order that has already been placed, we will contact the customer before processing the order.
Payment Security
Payments are processed through secure payment-processing providers. Tropic Sauna does not intentionally store complete credit or debit card numbers on its own systems when payment is handled by a third-party payment processor.
Failed or Declined Payments
If a payment is declined, fails, or cannot be verified, Tropic Sauna may delay or cancel the order until payment has been successfully completed.
Order Cancellation
Customers who wish to cancel an order should contact Tropic Sauna as soon as possible. Cancellation requests are subject to our Return & Refund Policy and the stage of order processing.
Refunds
Approved refunds will be issued to the original payment method whenever possible. Processing times for refunds may vary depending on the customer’s bank or payment provider.
Contact Us
If you have questions about payment or an order, please contact:
Business Name: Tropic Sauna
Phone:
Text:
Email: sales@tropicsauna.com
Website: https://tropicsauna.com/
Address: 11110 E Empire Ave, Spokane, WA 99206
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM PST
Response Time: 24 hours
Phone:
Text:
Email: sales@tropicsauna.com
Website: https://tropicsauna.com/
Address: 11110 E Empire Ave, Spokane, WA 99206
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM PST
Response Time: 24 hours