Welcome to Tropic Sauna. These Terms & Conditions govern your use of our website and your purchase of sauna products and related services. By using our website or placing an order, you agree to these terms.
1. About Tropic Sauna
Tropic Sauna is a sauna retailer located in Spokane, Washington, United States. We sell sauna products and related accessories to customers in the United States.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, availability, and pricing displayed on our website are accurate.
Product colors and appearance may vary slightly depending on your device or display settings.
We reserve the right to correct errors, update product information, or change product availability without prior notice.
3. Orders
Submitting an order through our website constitutes a request to purchase the selected products.
An order is not considered accepted until payment has been successfully processed and/or Tropic Sauna confirms the order.
We reserve the right to refuse or cancel an order when reasonably necessary, including in cases of pricing errors, inventory issues, suspected fraud, or incorrect customer information.
If we cancel an order after payment has been received, we will provide an applicable refund.
4. Pricing and Payment
All prices are displayed in U.S. dollars (USD) unless otherwise stated.
Payment must be successfully completed or authorized before an order is processed.
Additional payment terms are described in our Payment Policy.
5. Shipping and Delivery
We offer a free shipping for all orders delivered within the USA.
Orders generally require:
Handling: 1–3 business days
Transit: 6–8 business days
Estimated total shipping time: 7–11 business days
Our order cut-off time is 5:00 PM GMT-8, Monday through Friday.
Shipping times are estimates and are not guaranteed. Delays may occur because of weather, carrier delays, holidays, delivery-area restrictions, or other circumstances outside our control.
Additional details are provided in our Shipping Policy.
6. Returns and Refunds
Returns, cancellations, and refunds are subject to Tropic Sauna’s Return & Refund Policy.
Customers should review that policy before placing an order.
7. Customer Responsibilities
Customers are responsible for providing accurate contact, billing, and shipping information.
Customers are also responsible for ensuring that the delivery location is suitable for receiving the ordered product and that any necessary preparation, permits, access, or installation requirements are addressed where applicable.
8. Sauna Use and Safety
Tropic Sauna products should be used according to the manufacturer’s instructions and applicable safety guidelines.
Customers are responsible for properly installing, operating, and maintaining their sauna according to the applicable manufacturer’s instructions.
Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
Customers should consult an appropriate healthcare professional regarding whether sauna use is appropriate for their individual circumstances.
9. Website Use
You agree not to use our website for unlawful purposes, to attempt unauthorized access, interfere with website operation, introduce malicious software, or engage in fraudulent activity.
10. Intellectual Property
The content of the Tropic Sauna website, including logos, photographs, graphics, text, product descriptions, and other materials, may be owned by or licensed to Tropic Sauna and may not be copied, reproduced, modified, or distributed without permission.
11. Third-Party Services
Our website may use third-party services such as payment processors, shipping providers, analytics services, and other technology providers.
Your use of third-party services may also be subject to their own terms and policies.
12. Limitation of Liability
To the extent permitted by applicable law, Tropic Sauna will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
13. Changes to These Terms
Tropic Sauna may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by law.
14. Governing Law
These Terms & Conditions are governed by the laws applicable in the State of Washington, without regard to conflict-of-law principles.
15. Contact Us
If you have questions about these Terms & Conditions, please contact:
